Error Tracking. Sentry and peers — catch production exceptions before your users do.
Who needs Error Tracking inside observability
Engineering and platform leads who need metrics, logs, and errors they can act on — before customers open tickets. Sentry and peers — catch production exceptions before your users do. The cards below are separate purchasable scopes — not bundles you must buy together.
Start with error tracking if production exceptions are invisible; metrics/dashboards if you lack SLIs; logging/SIEM for audit or security search; uptime if external availability is the gap.
Error Tracking — typical engagement shape
We baseline current noise, wire data sources, ship dashboards and alerts with ownership, and document runbooks so on-call is not tribal knowledge.
For observability → error tracking, we do not copy-paste the same statement of work. Each leaf page documents its own deliverables, timeline band, and pricing path.
How to choose between Error Tracking offerings
Start with error tracking if production exceptions are invisible; metrics/dashboards if you lack SLIs; logging/SIEM for audit or security search; uptime if external availability is the gap.
Compare alert hygiene, retention cost, and whether they have reduced MTTR — not just pretty Grafana screenshots.
Procurement and NDAs for Error Tracking
We work with EU and US procurement teams: standard NDAs, vendor onboarding, GDPR documentation, and fixed-scope quotes within 24 hours of intake.