Observability & Monitoring. Grafana, Prometheus, Splunk, Sentry and Datadog — metrics, logs and errors you can act on.
When Observability & Monitoring is the right buy
Engineering and platform leads who need metrics, logs, and errors they can act on — before customers open tickets. Grafana, Prometheus, Splunk, Sentry and Datadog — metrics, logs and errors you can act on.
Start with error tracking if production exceptions are invisible; metrics/dashboards if you lack SLIs; logging/SIEM for audit or security search; uptime if external availability is the gap.
How Observability & Monitoring projects run at Sky High
We baseline current noise, wire data sources, ship dashboards and alerts with ownership, and document runbooks so on-call is not tribal knowledge.
Every engagement includes a written statement of work, weekly demos on staging or a shared workspace, and measurable acceptance before you call it done.
What to ask any observability & monitoring agency
Compare alert hygiene, retention cost, and whether they have reduced MTTR — not just pretty Grafana screenshots.
Request two references in your category, inspect their own marketing site quality, and confirm who owns credentials, repo, and analytics after handover.
Bundling services under Observability & Monitoring
You can combine leaves inside one master SOW. We price each workstream transparently so finance can approve line items — and instrument only what you need first.