Uptime & Status. External uptime checks, incident alerts and public status pages.
Who needs Uptime & Status inside observability
Engineering and platform leads who need metrics, logs, and errors they can act on — before customers open tickets. External uptime checks, incident alerts and public status pages. The cards below are separate purchasable scopes — not bundles you must buy together.
Start with error tracking if production exceptions are invisible; metrics/dashboards if you lack SLIs; logging/SIEM for audit or security search; uptime if external availability is the gap.
Uptime & Status — typical engagement shape
We baseline current noise, wire data sources, ship dashboards and alerts with ownership, and document runbooks so on-call is not tribal knowledge.
For observability → uptime, we do not copy-paste the same statement of work. Each leaf page documents its own deliverables, timeline band, and pricing path.
How to choose between Uptime & Status offerings
Start with error tracking if production exceptions are invisible; metrics/dashboards if you lack SLIs; logging/SIEM for audit or security search; uptime if external availability is the gap.
Compare alert hygiene, retention cost, and whether they have reduced MTTR — not just pretty Grafana screenshots.
Procurement and NDAs for Uptime & Status
We work with EU and US procurement teams: standard NDAs, vendor onboarding, GDPR documentation, and fixed-scope quotes within 24 hours of intake.
